mamasatela.com is the data controller, and we are responsible for your data. We keep it safe and secure.

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Privacy Policy

Your privacy is essential to us. mamasatela.com adheres to a very strict privacy policy and understands you are placing a great deal of trusting us not to violate your privacy or identity; therefore, mamasatela.com will never share customer information, ordering information, emails or postal mail address, phone number with anyone at any time except for internal staff members who may need to contact you about your purchases or services. Further, we adhere to a Spam-free email policy, nor do we send unwanted postal mail or email at any time. Any notifications sent via postal mail or email are solely through the newsletter function, usually sent weekly, and we will remove you immediately should you notify mamasatela.com in writing that you no longer wish to receive our website updates.

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The Information We Collect

This notice applies to all information collected or submitted to mamasatela.com. On some pages, you can order services or contact us, make requests, and register to receive updates or sales material. The types of personal information collected on these pages are:

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Owner and Data Controller 

Natalya McClure is Mama Satela's name and DBA Holy Spirits NM

Owner contact email: holyspiritsnm@gmail.com

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The Way We Use Information

This information is required to communicate and to respond to inquiries or any questions you may have about our services or material. 

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Website Cookies

mamasatela.com uses cookies to collect information. This includes information about browsing and any stuff people might buy from us when accessing the website. It includes data about pages viewed and products purchased and looks at the general journey people make around the website. Detailed information is set out below in our Cookie Policy.

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Cookies Policy

What are cookies?

Like most websites, mamasatela.com uses cookies to collect information. Cookies are small data files that are placed on your computer or other devices (like smartphones and tablets) as you browse this website. They are used to remember when your computer or device accesses our websites. Cookies are essential for the effective operation of our website and to help you browse through the extensive content on the website.

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Information collected

Some cookies collect information about browsing and purchasing behavior when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We don’t use cookies to collect or record information about your name, address, or other contact details.

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What are cookies used for?

They are used for technical purposes for the smooth operation of the website keeping track of site navigation.

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What happens if you disable cookies?

It depends on which cookies you disable, but the website might not operate quite as well if you turn cookies off.

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Contact Form

When you send an email to Mama Satela, you do it via the contact form on the website. This asks you for your name and email address. Neither is used for any other purpose except replying to your message or messages to Mama Satela. Wix.com powers our email system, and this is where your contact information is stored – that is, on Google Cloud servers. Email is accessed from the Wix cloud by Mama Satela via her laptop or by her assistant's laptop. But no messages are actually downloaded. Using the IMAP protocol, the laptops access Google’s cloud servers to view and reply to messages.

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Mailing List

As part of the registration process for Mama Satela's newsletter and the latest blog post alerts, we ask for your email address. This is so we can send you the newsletter and blog post alerts (we couldn’t if we didn’t have your email). Both the newsletter and blog alerts are a short compilation of the latest blog posts that have been published on mamasatela.com. The newsletter will occasionally be a one-off alert to anything new on the site – like new products. We most definitely DO NOT rent or trade email lists with other organizations and businesses. And we hate spam.

We use third-party provider Wix Shout Outs to send out newsletters. The latest blog post alerts are powered by the Wix Blog App and its Wix.com service.

You can unsubscribe from both the newsletter and blog alerts 24/7 by clicking the unsubscribe link at the end of our email broadcasts – or reply, and Mama Satela or one of her team members will remove you from the list.

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Sensitive Data

For things like readings and spellwork, we need to collect sensitive data about you to deliver the services/products you order. For readings and spellwork, we will ask for your name, date, place of birth, current location, occupation, relationship status, and details about your situation that you believe we should know to deliver our product and service.

We require your explicit consent to process sensitive data. So, when you submit your details, we will present you with a form field to confirm your consent to this process.

We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose if necessary. If you don’t wish to provide us with the requested data, we may have to cancel a product or service you have ordered, but if we do, we will notify you at that time.

We don’t do any automated decision-making or any automated profiling.

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Data Security

We’ve put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. 

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

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Data Retention

We’ll only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

When deciding the correct time to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, processing purposes, if these can be achieved by other means, and legal requirements.

The law requires us to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for tax purposes.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

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Your information

You can view, amend, or delete any personal information that we hold. Just send your request using the website contact form. Either Mama Satela or her assistant will sort it out for you.

This privacy policy will be reviewed regularly to ensure it is up to date.